Refund policy
All Sales Final
All Sojourn Vintage purchases are final sale. We do not accept returns, exchanges, or offer refunds.
Each piece is one-of-a-kind, vintage, and sold as-is. Items have been previously owned and may show natural signs of age, wear, and patina consistent with their history. This is part of the value and character of vintage furniture and decor.
We describe condition honestly and photograph each piece in detail. We strongly encourage you to ask any questions before purchasing — we are happy to send additional photos, video, dimensions, or condition details. Email us at hello@sojournvintage.com before completing your order.
Damage in Transit
If your item arrives damaged due to shipping, please contact us within 48 hours of delivery at hello@sojournvintage.com with photographs of the packaging and the damage. We will work with you and the shipping carrier to address the issue. All items shipped via third-party carriers travel at customer risk, and claims must be filed directly with the carrier per their policies.
Local Pickup
All pickups require an appointment. For local pickup orders, we encourage in-person inspection at the time of pickup. Once items leave our possession, they are considered accepted as-is.
Questions Before Purchase
We would rather answer ten questions before you buy than have you uncertain about a piece. Please reach out: hello@sojournvintage.com
For full shipping, delivery, and policy details, see our Store Policies page.
Contact
Sojourn Vintage Mount Washington, Los Angeles, CA 90065 hello@sojournvintage.com